Privacy Policy

Last Updated: October 2026

At fex̌hdā, we respect your privacy and are committed to protecting your personal information. This Privacy Policy details how we collect, use, process, and safeguard your personal data when you visit our store or purchase our single items and curated aesthetic kits.

1. Who We Are

Our website address is: https://fexhda.com. We operate as an independent online retail store providing single fashion accessories, lifestyle items, and custom-curated aesthetic kits.

2. Information We Collect

When you browse our store, submit feedback, or place an order, we collect specific personal information required to deliver our products and services:

Contact & Shipping Details: Full name, email address, phone number, shipping address, and billing information required to process transactions and deliver your items.
Comments & Reviews: Information provided in review forms, along with your IP address and browser user agent string to assist in automated spam prevention.
Media Uploads: If you upload images (such as customer photo reviews), avoid submitting files with embedded location data (EXIF GPS), as site visitors can view and extract this information.
Technical Data: Your IP address, browser type, device information, and interaction logs collected automatically via temporary cookies to ensure normal website operations.

3. How We Use Your Information

We process your personal information strictly to operate our storefront and fulfill your orders, including:

Processing payments, managing orders, and dispatching purchases.
Sending order receipts, tracking links, and delivery updates.
Detecting and preventing fraudulent orders to ensure security.
Improving overall site performance, navigation, and customer experience.

4. Order Processing & Essential Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. To complete your order, necessary delivery information is securely transmitted to trusted third-party service providers who assist in operating our store:

Payment Processing: Online transactions are handled through secure payment gateways (such as PayPal). We do not collect or store full credit card numbers on our servers.
Order Fulfillment & Delivery: As an independent retailer, we partner with third-party order fulfillment facilities and postal carrier services to package and ship your items. Your recipient name, shipping address, and contact number are provided to these fulfillment partners strictly to pack and deliver your order.

5. Cookies & Session Storage

We use session cookies to remember items in your cart, preserve account login sessions, and save display preferences. Login cookies typically expire after two days, while preference cookies persist for up to a year. You can clear or block cookies within your web browser settings at any time.

6. Embedded Content & External Links

Product pages or blog posts on this site may include embedded content (such as videos or media widgets). Embedded content from third-party sites behaves as if you visited the external site directly and may independently collect interaction data.

7. Data Retention

Order records and submitted reviews are retained to facilitate customer support inquiries, returns, and accounting requirements. Account holders can view, edit, or remove their personal details at any time (except username changes).

8. Your Data Rights

You may request an exported file of the personal details we hold about you or request that we erase your stored personal data. This does not include any records we are legally required to retain for administrative, tax, or legal security compliance.